Returns & Exchanges
At Ski Barn, we want to ensure you are fully prepared for the slopes, which is why we offer a 30-day return policy on all unworn gear and equipment. If your new gear doesn't meet your performance standards or fit perfectly, we are here to help with a seamless exchange or refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and equipment is securely padded to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing